.chat-launcher{position:fixed;bottom:20px;right:20px;width:60px;height:60px;border-radius:50%;background-color:#0058F0;border:none;cursor:pointer;box-shadow:0px 0px 12px 12px rgba(0,88,240,0.2);display:flex;align-items:center;justify-content:center;transition:all 0.3s ease;z-index:1000}.chat-launcher:hover{background-color:#003590;transform:scale(1.05)}.chat-unread-badge{position:absolute;top:-5px;right:-5px;background-color:#ef4444;color:white;font-size:12px;font-weight:bold;padding:2px 6px;border-radius:10px;min-width:20px;text-align:center}.chat-widget{position:fixed;bottom:0;right:0;width:380px;height:100vh !important;background-color:white;border-radius:1rem 0 0 0;box-shadow:0 0 24px rgba(16,16,16,0.04),0 44px 74px rgba(16,16,16,0.06);display:flex;flex-direction:column;z-index:1000;animation:slideUp 0.3s ease}.chat-widget-consumer{top:0;height:100vh !important;border-radius:0}@keyframes slideUp{from{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.chat-header{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;border-bottom:1px solid #F0F5FC;background-color:#F3F8FF;border-radius:1rem 0 0 0}.chat-widget-consumer .chat-header{border-radius:0}.chat-header h3{margin:0;font-size:18px;font-weight:600;color:#101010}.chat-header-info{flex:1;margin:0 12px}.chat-header-status{display:flex;align-items:center;gap:8px;margin-top:4px}.chat-widget .status-label{font-size:10px;font-weight:700;color:#697488;text-transform:uppercase;letter-spacing:0.8px}.chat-widget .status-value{font-size:10px;font-weight:700;color:#697488;letter-spacing:0.8px}.chat-close,.chat-back{background:none;border:none;font-size:24px;color:#697488;cursor:pointer;padding:4px;line-height:1;transition:color 0.2s}.chat-close:hover,.chat-back:hover{color:#101010}.chat-body{flex:1;display:flex;flex-direction:column;overflow:hidden}.chat-error{background-color:#fee;color:#F00058;padding:12px;margin:8px;border-radius:0.5rem;font-size:14px;display:flex;justify-content:space-between;align-items:center}.chat-error button{background:none;border:none;color:#F00058;cursor:pointer;font-weight:600}.chat-loading{display:flex;flex-direction:column;align-items:center;justify-content:center;height:100%;color:#697488}.chat-spinner{width:32px;height:32px;border:3px solid #F0F5FC;border-top-color:#0058F0;border-radius:50%;animation:spin 0.8s linear infinite;margin-bottom:12px}@keyframes spin{to{transform:rotate(360deg)}}.chat-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;height:100%;padding:20px;text-align:center}.chat-empty p{margin:8px 0;color:#101010}.chat-empty-subtitle{color:#697488;font-size:14px}.chat-conversation-list{flex:1;overflow-y:auto}.chat-conversation-item{display:flex;align-items:center;width:100%;padding:12px 20px;background:none;border:none;cursor:pointer;transition:background-color 0.2s;text-align:left}.chat-conversation-item:hover{background-color:#F3F8FF}.chat-conversation-item.unread{background-color:#eff6ff}.chat-conversation-avatar{width:48px;height:48px;border-radius:50%;background-color:#F0F5FC;display:flex;align-items:center;justify-content:center;font-weight:600;color:#697488;flex-shrink:0}.chat-conversation-content{flex:1;margin-left:12px;min-width:0}.chat-conversation-header{display:flex;justify-content:space-between;align-items:baseline;margin-bottom:4px}.chat-conversation-header h4{margin:0;font-size:16px;font-weight:600;color:#101010}.chat-conversation-time{font-size:12px;color:#697488;flex-shrink:0;margin-left:8px}.chat-conversation-preview{margin:0;font-size:14px;color:#697488;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chat-conversation-badge{background-color:#0058F0;color:white;font-size:12px;font-weight:bold;padding:2px 8px;border-radius:10px;margin-left:8px}.chat-messages{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column}.chat-messages-loading{display:flex;align-items:center;justify-content:center;height:100%}.chat-messages-empty{display:flex;align-items:center;justify-content:center;height:100%;color:#697488;text-align:center;padding:20px}.chat-date-divider{text-align:center;margin:16px 0;position:relative}.chat-date-divider span{background-color:white;padding:0 12px;color:#697488;font-size:12px;position:relative;z-index:1}.chat-date-divider::before{content:'';position:absolute;top:50%;left:0;right:0;height:1px;background-color:#F0F5FC}.chat-message{display:flex;margin-bottom:16px;align-items:flex-end}.chat-message.own{justify-content:flex-end}.chat-message-avatar{width:32px;height:32px;border-radius:50%;background-color:#F0F5FC;display:flex;align-items:center;justify-content:center;font-size:14px;font-weight:600;color:#697488;margin-right:8px;flex-shrink:0}.chat-message-content{max-width:70%}.chat-message-bubble{padding:1rem;border-radius:0.5rem;word-wrap:break-word;max-width:100%}.chat-message.own .chat-message-bubble{background-color:#0058F0;color:white;white-space:pre-wrap}.chat-message.other .chat-message-bubble{background-color:#101010;color:white}.chat-message-bubble p{margin:0;line-height:1.4}.chat-message-bubble p:last-child{margin-bottom:0}.chat-message-bubble.blocked{background-color:#101010;color:white;border:2px solid #F00058;padding:1rem;border-radius:0.5rem;animation:sideBounce 0.5s ease-in-out}.chat-message-blocked{display:flex;flex-direction:column;gap:0;margin-top:0}.chat-message-blocked-header{display:flex;align-items:center;gap:10px;font-weight:600;font-size:13px;color:#DC2626;margin-bottom:12px}.chat-message-blocked-icon{width:24px;height:24px;border-radius:50%;background-color:#F00058;display:flex;align-items:center;justify-content:center;flex-shrink:0;box-shadow:0 2px 4px rgba(240,0,88,0.3)}.chat-message-blocked-icon svg{width:14px;height:14px;color:white}.chat-message-violations{padding:12px;border:none;border-radius:0.5rem;background-color:#F3F4F6;margin-top:8px}.chat-message-violations ul{margin:0;padding:0;list-style:none}.chat-message-violations li{font-size:10px;line-height:1.4;color:#374151;opacity:1;font-style:italic;margin:4px 0}.chat-message-status{font-size:12px;opacity:0.7;font-style:italic}.chat-message-meta{margin-top:4px;padding:0 8px}.chat-message-time{font-size:11px;color:#697488}.chat-message-attachments{margin-top:8px;padding:0 8px}.chat-message-attachment{margin-bottom:4px}.chat-message-attachment-link{display:inline-flex;align-items:center;gap:8px;color:#374151;text-decoration:none;font-size:14px;transition:all 0.2s;font-weight:500}.chat-message-attachment-link:hover{color:#0058F0;text-decoration:none}.chat-message-attachment-link svg{flex-shrink:0;width:16px;height:16px}.chat-composer{display:flex;flex-direction:column;padding:1rem;gap:8px;background-color:#F9FAFB;border-radius:0 0 1rem 1rem;position:relative;z-index:10}.chat-composer-attachments{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:8px}.chat-attachment-preview{display:flex;align-items:center;background-color:#F0F5FC;border-radius:4px;padding:4px 8px;font-size:12px;color:#697488}.chat-attachment-name{margin-right:8px;max-width:150px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-attachment-remove{background:none;border:none;color:#697488;cursor:pointer;font-size:18px;line-height:1;padding:0;margin-left:4px}.chat-attachment-remove:hover{color:#F00058}.chat-composer-input-section{display:flex;flex-direction:column;gap:0}.chat-composer-input-wrapper{flex:1;display:flex;align-items:flex-end;background-color:transparent;border-radius:0;padding:0 0 12px 0}.chat-composer-input{flex:1;border:none;background:none;outline:none;resize:none;font-size:16px;line-height:1.5;padding:0;min-height:24px;max-height:120px;overflow-y:hidden !important;font-family:inherit}.chat-composer-input::placeholder{color:#9CA3AF}.chat-composer-divider{height:1px;background-color:#E5E7EB;margin:0 0 12px 0}.chat-composer-actions{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:0}.chat-composer-attachment{background-color:white;border:1px solid #E5E7EB;border-top-left-radius:0.5rem;border-top-right-radius:0;border-bottom-left-radius:0;border-bottom-right-radius:0.5rem;color:#9CA3AF;cursor:pointer;padding:0.5rem 0.75rem;font-size:14px;transition:all 0.2s;display:flex;align-items:center;gap:6px;font-weight:400}.chat-composer-attachment svg{width:20px;height:20px}.chat-composer-attachment:hover:not(:disabled){color:#0058F0}.chat-composer-attachment:disabled{opacity:0.5;cursor:not-allowed}.chat-composer-send{align-items:center;background-color:#0058F0;border-top-left-radius:0.5rem;border-top-right-radius:0;border-bottom-left-radius:0;border-bottom-right-radius:0.5rem;color:white;display:flex;justify-content:center;width:32px;height:32px;padding:0;border:none;cursor:pointer;transition:all 0.2s;flex-shrink:0}.chat-composer-send svg{width:16px;height:16px}.chat-composer-send:hover:not(:disabled){background-color:#003590;transform:scale(1.05)}.chat-composer-send:disabled{opacity:0.5;cursor:not-allowed;background-color:#697488}@media (max-width: 640px){.chat-widget{width:100%;height:100vh;bottom:0;right:0;border-radius:0;max-height:100vh}.chat-launcher{bottom:16px;right:16px}.chat-header{border-radius:0}.chat-composer{border-radius:0}}.chat-message-blocked .chat-message-violations{padding:12px !important;border:none !important;border-radius:0.5rem !important;animation:none !important;background-color:#F3F4F6 !important;margin-top:8px !important}.chat-message-blocked .chat-message-violations ul{margin:0 !important;padding:0 !important;list-style:none !important}.chat-message-blocked .chat-message-violations ul li{font-size:10px !important;line-height:1.4 !important;color:#374151 !important;opacity:1 !important;font-style:italic !important;margin:4px 0 !important;list-style:none !important;padding-left:0 !important}.chat-message-blocked .chat-message-violations ul li::before{content:none !important;display:none !important}.chat-message-violations *{list-style:none !important}@keyframes sideBounce{0%,100%{transform:translateX(0)}25%{transform:translateX(-5px)}75%{transform:translateX(5px)}}