Careers

SoloSuit helps people defend themselves against debt lawsuits.
We are passionate in this pursuit and are looking for others to join us.

We are a startup, so you won't be a small piece in a big machine.
You will see how your effort impacts customers.

SoloSuit is funded by Y Combinator.

We are a fully remote company.

Apply

To apply for a position, email your application materials, along with which position you are interested in, to hiring@solosuit.com.

Roles

These are the roles we are looking to fill:

Customer Service Representative

We need customer service representatives that know how to give customers fabulous experiences. Think Amazon-level, best in class performance. Duties include:

  • Corresponding with customers over email. Subject matter includes:
    • Giving order updates, pulling said updates from an online task manager that other people are working
    • Answering legal questions if knowledgeable, otherwise delegating those answers to other people in-house
  • Taking inbound calls from customers over the phone. This would not be immediate, but is an option down the road. The calls may all be scheduled by customers.

Qualifications:

  • Excellent written and verbal English skills
  • A university degree in any subject
  • Previous experience in this role at another company

Preferred, but not required qualifications:

  • Experience with legal matters in a professional environment

This is a full-time position.

Legal Support Specialist

We need legal support specialists to help finalize and file customer Answers so they can take the next step in winning their case. We do not represent our customers, but we help them win pro se. Duties include:

  • Determining which court the customer's case is in
  • Determining filing fees for the customer's Answer
  • Using an online payments platform to process some customer payments such as filing fees
  • Updating court information in a database
  • Bridging customers with attorneys to update customer Answers
  • Using an online task management tool
  • Mailing lawsuit Answers to courts and plaintiff attorneys
  • Working with others

Qualifications:

  • Excellent written and verbal English skills
  • A university degree in any subject

Preferred, but not required qualifications:

  • Experience with legal matters in a professional environment
  • Paralegal training

This is a full-time position.