Last Updated: 28 October 2020
Information You Provide Us
We collect all the information you provide to us, such as when you register for an account, prepare your answer, link an external account to the Services, sign up to receive our email updates, fill out a form, complete a survey, receive customer service or when you otherwise communicate with us. This information includes, but is not limited to:
Information We Collect Automatically from our Services
When you use our Services, we automatically collect information about you as follows:
Information From Other Sources
We collect information from other companies and associate that with the information we collect about you. For example, in connection with your creation of an account, we may collect information about you from identity verification services. Furthermore, if you link any of your third party accounts, for example your social media accounts, to the Services, we may collect information from the providers of those accounts, including your contact list, social media profile information, and social media feed information.
SoloSuit is based in the United States and the information we collect is governed by U.S. law. By accessing or using our Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries, where you may not have the same rights as you do under local law.
Primarily, we use your personal information to provide you our service. For “Free” users, we use your personal information to generate your documents. For “Standard” users, we use your personal information to submit or mail your documents. As part of our Services, we also use your personal information to provide you with personalized offerings for products and services that we believe you may be interested in. For example, we may use information you provide to us about your financial situation to recommend third party products and services that may help you consolidate debt or achieve other financial goals by delivering you targeted content and promotional offers through the Services or by email. Additionally, we may use the information we collect to:
We may also disclose any information we collect with affiliated and non-affiliated third parties as follows:
(1) For “Premium” users, we share your personal information with a third-party attorney to provide the review of your documents.
(2) With service providers that perform services on our behalf, including identity verification services, fraud prevention services, and email marketing services;
(3) To the extent required to complete your purchases of services or products through the Services (e.g. debt consolidation services), we may share the personal information you provide to us with our third party partners that provide these services and products;
(4) To comply with a legal request or to protect our rights, including:
(5) In connection with a proposed or actual sale, merger, transfer, or exchange of all or a portion of SoloSuit’s assets to another company; and
(6) With your consent, including if we notify you that the information you provide will be shared in a particular manner and you provide such information.
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
The Services may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share actions you take on our Services with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.
You may access and update your account profile information by logging into your account via our Services. When you close your account or otherwise cease your relationship with us, we may retain certain information as required by law or for our legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time. Upon your death, your account and all personal information associated with your account will be suspended for 30 days, and after that period of time, we will delete your account and all personal information associated with your account, except to the extent we are required to retain this information by law.
You may opt out of receiving promotional communications from SoloSuit by following the instructions in those messages. Please note that if you opt out, we may still send you transactional or relationship messages, such as those about your account or our ongoing business relations.
Cookies and Local Storage
Most web browsers are set to accept cookies and local storage by default. If you prefer, you can usually choose to set your browser to remove browser cookies or clear local storage. Please note that if you choose to remove or reject these technologies, this could affect the availability and functionality of our Services.
Mobile Push Notifications/Alerts
With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You should be able to stop receiving these messages by changing the notification settings on your mobile device.
We may also seek permission for the collection and syncing of contact information from your device per the permission system used by your mobile operating system. If you initially permit the collection of this information, iOS users can later disable it by changing the contacts settings on your mobile device.