How to stop debt collection calls

The most permanent way to stop collection calls is to resolve the debt. If you don't recognize the debt, a cease-and-desist letter can pause contact while you investigate. Search the number that keeps calling below for a personalized, step-by-step guide on how to stop the calls.

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How to stop debt collection calls

1

Settle the debt online — no phone calls required

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The most permanent way to stop collection calls is to resolve the debt. You may be able to negotiate and settle debt for less than the full balance. SoloSettle help you make and negotiate settlement offers entirely online. Once a settlement is reached, collection activity stops for good.

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2

Request written verification of the debt

Within 30 days of first contact regarding the collection of a debt, you have the right to request written proof that the debt is valid and that the amount is accurate. Once you submit a debt verification request, collectors must pause all collection activity — including calls — until they provide documentation. This also buys you time to review your options.

3

Send a written cease-and-desist letter

Under the Fair Debt Collection Practices Act (FDCPA), you can send debt collectors a written cease-and-desist letter demanding they stop all contact. Once received, they are legally required to stop calling — with two exceptions: they may contact you to confirm receipt, or to notify you of a specific legal action such as a lawsuit. Note that a cease-and-desist does not make the debt go away.

4

Respond to a lawsuit if one has been filed

If you've been sued because of an unpaid debt, responding with a legal answer is the single most important thing you can do. Ignoring a lawsuit results in a default judgment, which gives the collector the right to garnish your wages or freeze your bank accounts. SoloSuit helps you file a court-ready answer in minutes, and puts you in a stronger position to negotiate a settlement.

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5

Use the 11-word phrase to stop collection calls

You have the right to instruct a debt collector to stop calling, even if the debt they are contacting you about is yours. Your goal is to get the collector to stop calling and contact you via written communication. Use this 11-word phrase to stop collection calls: "Please cease and desist all calls and contact with me, immediately.”