Dena Standley | May 23, 2024
Edited by Hannah Locklear
Hannah Locklear is SoloSuit’s Marketing and Impact Manager. With an educational background in Linguistics, Spanish, and International Development from Brigham Young University, Hannah has also worked as a legal support specialist for several years.

Summary: 210-520-0146 is a number used by Chase Card Services to collect debt. They use whatever means possible to ensure consumers pay their pending loan or credit card debt. You do not have to endure their annoying calls.
Your phone rings, and when you look to see who's calling, you are frazzled and annoyed when you realize it's the 210-520-0146 number calling you again. It's not yet midday, and they have called you four times already. If your situation sounds similar to this one, you are not alone. Countless consumers have been called multiple times a day by this number. It belongs to Chase Card Services, a department that collects debt on behalf of JPMorgan Chase & Co.
If you have been receiving these calls, it probably means you have a credit card debt or personal loan with JPMorgan Chase & Co. Once you default, Chase Bank hands over your account to their collection department to use any means to make you pay. They do not have the legal right to call you endlessly, regardless of whether you have a debt with them. This article explores how to stop Chase Card Services calls.
Before answering a call from Chase Card Services, it is vital to know your consumer rights that are clearly outlined in the Fair Debt Collection Practices Act. These guidelines limit the extent to which debt collection companies can go while contacting consumers about an outstanding debt. Examples of the laws they should not violate include:
Once you know your rights, you can confidently answer the call and make your rights known to the debt collector. Afterward, use these options to stop their calls:
Learn how to settle a debt for less than you owe in the following video.
You do not have to pay the debt if it is not yours. Instead, send a dispute letter to the three credit bureaus explaining that a wrongful debt has been entered into your credit report. The bureaus will investigate by contacting Chase Card Services and asking them to provide details of the debt. Within 30 days, the debt will be removed from your credit report, and the calls should stop.
However, if you know you have a pending debt with JPMorgan Chase & Co., you are obligated to pay. They have a legal right to take you to court if you fail to pay or settle the debt. If they win, the judge could give them the right to access your bank account or garnish your wages. In addition, they can put a lien on your property until they get their money. So, it is better to address your debt situation before it gets to this point.
Have Chase Card Services sued you? We can help you respond effectively and improve your chances of winning in court. Start working on your Answer document here.
The best way to stop their calls for good when you have a debt with Chase Bank is to settle the debt for less than you owe. Paying the full amount is the better option for the sake of your credit score. However, if you do not have the entire amount, ask Chase Card Services to accept a lower amount rather than leaving your debt pending—which hurts your credit score more than settling.
SoloSettle helps you start the negotiation process with Chase Bank. You can propose to settle at a lower rate than you can afford so that you leave room for negotiations. Chase Bank may investigate to ensure you have little to no means to pay the entire amount before they respond with a counteroffer.
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Hosted by Team Solo, The Debt Hotline breaks down debt and personal finance topics with help from attorneys, financial experts, and industry pros. We respond to real questions to help you navigate debt with knowledge and courage.