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What is CreditFresh?

Dena Standley | November 14, 2023

Edited by Hannah Locklear

Fact-checked by Patrick Austin, J.D.

Summary: Credit Fresh offers personal credit lines you can borrow against, repay, and redraw as needed. Unlike installment loans, which offer a lump sum you must repay over time, this is a cash advance. CreditFresh is aggressive with its collection efforts and may sometimes sue you. Learn what to do and how SoloSuit can help.

CreditFresh is a fully integrated technology and service solution provider that works with financial institutions to provide credit to consumers. To collect on delinquent or charged-off accounts, CreditFresh hires debt collectors and incentivizes them to be aggressive and relentless.

CreditFresh debt collectors have often violated the law, particularly the Fair Debt Collection Practices Act (FDCPA) consumer protections. But you can defeat CreditFresh even if they sue you, or you can settle the debt for good before going to court.

CreditFresh’s lending practices know they are unlikely to get full repayment on every debt, which is why they engage in high-pressure collection tactics. Using SoloSettle can often help you settle your debt with CreditFresh for a fraction of what they claim you owe. Visit SoloSuit today to learn about your options for fighting back.

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How does CreditFresh operate?

Founded in 2019, CreditFresh offers credit lines to borrowers in 15 states. Despite their customers complaining a lot about credit fees, the company's website is sparse and doesn't provide enough information.

CreditFresh's Line of Credit availability varies by state and is entirely online. The company specializes in making loans to those with low credit scores, and the lines of credit can range from $500 to $5,000. They market “fast funding,” which can appeal to those experiencing an immediate financial crisis. The business model relies on exorbitant interest rates to cover the risks associated with lending to consumers that other lenders consider “high-risk” and putting cash quickly in the hands of consumers.

When you request credit from their website, you may receive credit from several banks, including CBW Bank and First Electronic Bank, which are Federal Deposit Insurance Corporation (FDIC) members.

CreditFresh’s contact information is listed below:

Headquarters: 200 Continental Dr. Ste 401, Newark, Delaware, 19713, United States
Phone Number: (800) 766-2007

CreditFresh information for consumers

CreditFresh offers loans at extremely high-interest rates and practices what can only be described as a bait and switch. Consumers are told they are approved for a loan amount, but in the “verification” process, they often learn they are approved for far less and at a higher interest rate than initially quoted. The Better Business Bureau does not accredit CreditFresh and gives the company an F rating.

CreditFresh gives the following warning on its website:

"A Line of Credit through CreditFresh is an expensive form of credit and should not be used as a long-term financial solution."

When a company places such a warning on its website, albeit in the small print at the bottom, consumers should always proceed with caution.

Its tactics often fall within the predatory lending category by placing unfair and abusive loan terms on unsuspecting consumers. The starting APR (annual percentage rate) for CreditFresh is a whopping 65% and can reach 200%. The fee structure for CreditFresh also lacks transparency, making it difficult for consumers to determine how much they will be paying in fees for money borrowed.

Respond to a debt lawsuit against CreditFresh

Knowing what to do when served with a lawsuit will make the entire process smooth and increase your chances of success. Instead of hiring an attorney to represent you in court, you can save time, money, and stress by representing yourself. SoloSuit can help you prepare your court documents for success in court.

To respond to a lawsuit against CreditFresh, follow these three steps:

Not a fan of reading? Here is a video instead:

1. Answer each claim in the Complaint

You should focus most of your Answer document on responding to the specific claims or allegations listed in the Complaint. Depending on the allegation, you can admit, deny, or deny due to lack of knowledge.

2. Assert your affirmative defenses

Collection lawsuits are typically filed by creditors or debt buyers, like CreditFresh in this case. This means they have the burden of proving they can collect the debt. The plaintiff must present admissible evidence to prove the lawsuit is true, which can be tricky. Some examples include:

  • CreditFresh failed to provide a legal basis for the lawsuit.
  • Statute of limitations: On average, this is between four and six years, but it can be as long as 20 years.

3. Send a copy of your Answer to CreditFresh after you file it in court

After drafting your Answer, you should file it by the deadline set by the court. Your state laws determine how long you have to reply to a debt lawsuit. Additionally, please make a copy of the Answer and mail it by certified mail to CreditFresh's attorneys.

How to draft a winning Answer to your debt collection lawsuit

Now that we've covered the steps you should take to respond to your lawsuit, let's explore how you can draft the strongest Answer possible. Here are some quick tips on how to draft a winning Answer from a real attorney:

Settle your debt with CreditFresh

Debt collectors often purchase your debt for pennies on the dollar, which means they settle debt collection lawsuits for less than you owe. With SoloSettle, you can easily negotiate a debt settlement with CreditFresh.

In most cases, you can get CreditFresh to settle for a portion of the debt rather than paying the whole amount. Watch this video to learn more about how to settle a debt with CreditFresh:

What is SoloSuit?

SoloSuit can help you respond to debt collectors at any stage of the debt collections process.

Our software can help you draft legal documents to respond to debt collectors when they come knocking. These documents, including a Debt Validation Letter, Debt Answer, and more, can help you stand up for your rights and get collectors off your back.

SoloSuit's Answer service is a step-by-step web-app that asks you all the necessary questions to complete your Answer. Upon completion, we'll have an attorney review your document and we'll file it for you.

>>Read the FastCompany article: Debt Lawsuits Are Complicated: This Website Makes Them Simpler To Navigate

>>Read the NPR story on SoloSuit. (We can help you in all 50 states.)

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If the thought of going to court stresses you out, you’re not alone. Many Americans who are sued for credit card debt utilize a Motion to Compel Arbitration to push their case out of court and into arbitration.

Below are some resources on how to use an arbitration clause to your advantage and win a debt lawsuit.

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Not sued yet?

Use our Debt Validation Letter.

Out Debt Validation Letter is the best way to respond to a collection letter. Many debt collectors will simply give up after receiving it.

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