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How to Stop Calls from 8009556600

Dena Standley | October 28, 2023

Edited by Hannah Locklear, B.A.

Summary: Capital One offers various financial services, including credit cards, loans, banking, and savings accounts. If you have missed a payment or underpaid your last bill, you may receive several calls from Capital One at 800 955-6600. Even if you do not owe anything at all, they could be calling anyway. To protect yourself from harassment, here are some things you can do.

"Hello. This is Linda from Capital One. If you want to know about our offers, please call me at 1(800) 955-6600.” Have you ever received such a message? The number 800-955-6600 may call you multiple times daily, and you might wonder who is calling and how to stop them.

800 955-6600 is a Capital One number. Many consumers report receiving an automated voice message daily on their answering machine.

Interestingly, if you call Capital One, they often act like they don't know what you're talking about. With the blocking feature on most smartphones, you can block unwanted calls, but other approaches exist to stop calls from 8009556600. Let’s explore those below.

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How does the Capital One Collection Agency work?

Capital One provides various services, including credit cards, loans, and banking. Capital One Collection Agency may be obligated to collect the debt if a consumer has missed a payment.

They may use various tactics to recover the outstanding balance, such as letters, phone calls, and legal action. Below is Capital One’s contact Information:

15000 Capital One Dr, Richmond, VA 23238
Website: https://www.capitalone.com/
Toll free: 800-955-7070

Many customers have complained of harassment, including repeated phone calls, claims of debts not owed, and debt collection attempts despite Capital One lacking documentation to prove the debt. The Better Business Bureau (BBB) reported closing more than 10,000 complaints in the last three years.

The Consumer Financial Protection Bureau (CFPB) reports nearly 40,000 complaints against Capital One over the last three years as well. Poor communication and unprofessional behavior are among consumers' complaints about Capital One collectors.

Stop calls from 8009556600

Receiving never-ending calls from Capital One gets old pretty fast. Here are some steps you can take to stop calls from 800-955-6600:

  1. Tell them not to call: The Fair Debt Collection Practices Act (FDCPA) allows you to stop debt collectors from calling you. When you receive the call, answer it and ask the caller to stop calling you. Let them know you do not consent to receive automated calls and want to be on their no-call list.

  2. Send them a cease-and-desist letter: Request that Capital One stops calling you in a letter. Ensure you keep a copy of the letter for your records, and send it by certified mail with a return receipt.

  3. Sign up for the National Do Not Call Registry: Go to https://www.donotcall.gov/ or call 1-888-382-1222. You may be entitled to up to compensation for each call if they violate the Telephone Consumer Protection Act (TCPA).

  4. Report any violations: Immediately report the calls to the Federal Trade Commission (FTC) and the Federal Communications Commission (FCC). Visit https://www.ftccomplaintassistant.gov/ to file a complaint or call 1-877-382-4357. The FCC also accepts complaints online at https://consumercomplaints.fcc.gov/hc/en-us or by calling 1-888-225-5322.

  5. Maintain a call log. Keep a record of calls Capital One makes after receiving your written request. Make a note of the time and date of each call. Also, note any other information you can gain during the conversation, such as the names of debt collectors and creditors.

You have rights as a consumer

If a debt collection agency abuses your rights as a consumer, you have the right to defend yourself. As part of the FDCPA, debt collectors must follow specific guidelines regarding their communication with you and the activities they may engage in. FDCPA provisions include:

  • No harassment: Any debt collector who contacts you cannot harass, oppress, or abuse you. It is prohibited for them to threaten violence or harm anyone.
  • No false statements: The debt collector cannot tell lies about the amount you owe or your legal options or pretend to be someone else.
  • No unwanted calls: A debt collector cannot contact you before 8 a.m. or after 9 p.m.; they must cease calling if you request it in writing.
  • No sharing of information: Debt collectors, except for your attorney or spouse, cannot disclose your debt to anyone, including your employer.

If Capital One debt collectors have violated any of these rules when contacting you about a debt, you may be entitled to compensation. Read our guide on FDCPA violations to learn more.

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