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How to Stop Calls from 502-267-7522

Sarah Edwards | October 31, 2023

Sarah Edwards
Legal Expert
Sarah Edwards, BS

Sarah Harris is a professional researcher and writer specializing in legal content. An Emerson College alumna, she holds a Bachelor of Science in Communication from the prestigious Boston institution.

Edited by Hannah Locklear

Hannah Locklear
Editor at SoloSuit
Hannah Locklear, BA

Hannah Locklear is SoloSuit’s Marketing and Impact Manager. With an educational background in Linguistics, Spanish, and International Development from Brigham Young University, Hannah has also worked as a legal support specialist for several years.

Summary: Who’s calling you from 502-267-7522? This number belongs to GLA Collections, a company that focuses on medical debt collections. You can stop these calls by exercising your rights under the FDCPA, or you can resolve your debt once and for all. But if you’ve been sued over your debt, use SoloSuit to file an Answer with the court.

It’s gotten so bad that you cringe each time you feel the phone vibrate in your pocket. Checking the caller ID, you see that, once again, you’re getting a call from 502-267-7522 — a representative from G. L. A. Collection Company. Here’s how to respond to these calls and get on with your life.

Need tips on how to respond to a lawsuit? Learn more in this helpful video:

Who is calling me from 502-267-7522?

The phone number 502-267-7522 belongs to G.L.A. Collection Company, Inc. — also known as GLA Collections or just GLA — a debt collection agency that specializes in medical debt.

If you’re receiving phone calls from this number, it’s because GLA Collections is seeking to collect on unresolved medical bills after purchasing them from your healthcare provider.

Is GLA Collections a legitimate company?

GLA Collections is a legitimate company and has been accredited by the Better Business Bureau (BBB) since 1981. According to GLA's BBB profile. The Consumer Financial Protection Bureau (CFPB) has reported hundreds of complaints against GLA.

Many complaints allege that the GLA Collections has attempted to collect on illegitimate debt. Still others allege that GLA representatives have made repeated, harassing phone calls.

Contact GLA Collections

To contact GLA Collections, you may simply return the call at 502-267-7522. You may also contact the company by mail at 2630 Gleeson Lane, Louisville, KY 40299.

The company website also features a contact form for existing clients and debtors, though note that the verification form is intensive and requires a portion of your Social Security number.

Stop calls from GLA Collections

If you’re receiving repeated phone calls from GLA Collections, you have several options.

Report GLA Collections to the authorities

Repeated phone calls from 502-267-7522 — or any other debt collector’s phone number — may be a violation of your rights under the Fair Debt Collection Practices Act (FDCPA). This federal law protects consumers from misleading or aggressive debt collection practices such as:

  • Failing to identify themselves as a debt collector.
  • Calling multiple times per day.
  • Calling you prior to 8 a.m. or after 9 p.m.
  • Threatening to arrest you over unpaid debt.
  • Continuing to call you after receiving a request to stop.
  • Calling your friends, family, or coworkers about your debt.
  • Refusing to validate your debt.

Report violations to the Federal Trade Commission (FTC) using the FTC website or by calling 877-382-4357. You can also report GLA Collections through the CFPB’s website or by calling 855-411-2372.

Ask the representative to stop calling

The FDCPA grants you the right to submit either a verbal or written request that the company cease contact with you.

However, this only prevents debt collectors from calling you by phone. GLA Collections may still send you written correspondence. And if you have outstanding debt, the company may still contact you about the next steps, such as a debt lawsuit.

Request a Debt Validation Letter

Medical debt can be especially tricky since it’s hard to know what your insurance provider did and did not cover. Send GLA Collections a Debt Validation Letter. This letter should prove that you owe the debt by:

  • Identifying your original creditor.
  • Documenting the date and amount of the original debt.
  • Recording any payment history.
  • Highlighting the amount of outstanding debt.
  • Providing clear evidence that ties you to the debt.

With the Debt Validation Letter, you’re asking the collector to prove that the debt is yours. If GLA Collections can’t do that, the company may back down.

Send a Cease and Desist Letter

A Cease and Desist Letter is an official letter requesting that GLA Collections stop contacting you regarding your debt. This letter is legally binding, and the FDCPA allows you to sue any debt collector who continues to contact you.

However, a Cease and Desist Letter doesn’t end your problem. The letter helps you avoid constant phone calls from 502-267-7522, but you still owe the debt.

View a sample Cease and Desist Letter to stop debt collection phone calls.

Settle your debt

The most lasting way to stop phone calls from 502-267-7522 is to resolve your debt once and for all. Don’t take this step until you verify your debt through a Debt Validation Letter. Once you confirm that the debt is yours, you can start the settlement process to put the debt behind you.

SoloSettle can assist in this process. This intuitive platform helps you negotiate a lower settlement without interacting directly with GLA Collections.

Start the negotiation process by agreeing to pay 60%. This will open the floor for you and GLA Collections to find a mutually agreeable settlement amount. You’ll only pay once you reach a settlement.

Let’s look at an example.

Example: Jeremy had been receiving multiple phone calls every day from 502-267-7522. He made sure to record the dates and times, and he reported the company to the FTC. The next time the phone rang, Jeremy requested a Debt Validation Letter and then asked the representative to stop calling. Once Jeremy learned that the debt was his, he used SoloSettle to negotiate a lower settlement amount and work toward being debt-free.


Respond quickly to debt collection lawsuits

Stopping debt collection phone calls is not enough. You can still be sued over your debt. If this happens, it’s vital to file an Answer with the court to indicate your willingness to fight the lawsuit.

In some jurisdictions, you have as little as two weeks to file an Answer. Failing to meet this deadline can result in a default judgment in favor of GLA Collections. SoloSuit can help you draft an Answer, and we can even file it with the court.

Start drafting your Answer today to avoid a default judgment.

Stop dreading the phone

Your phone is your gateway to the world. Don’t let debt collectors use it to their advantage. The above tips can stop harassing phone calls, as well as help you resolve your debt and move on with your life.

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Not sued yet?

Use our Debt Validation Letter.


Out Debt Validation Letter is the best way to respond to a collection letter. Many debt collectors will simply give up after receiving it.


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