Summary: Are you getting multiple calls from 800-955-6600? This number belongs to a debt collection agency called the Northland Group. You can stop these calls with a Cease and Desist letter or by reporting violations of the FDCPA. And if you’ve been sued, SoloSuit will help you file an Answer to the lawsuit.
The first time they called, it was an annoyance. You answered the phone only to hear a prerecorded message identifying the caller as Capital One. But you didn’t follow the advice to contact the company in return — and ever since then, your phone has been ringing off the hook.
How can you stop calls from 800-955-6600? Keep reading to find out.
While the message identifies itself as Capital One, the number actually belongs to the Northland Group. This is a debt collection agency acting on behalf of Capital One.
Yes, Northland Group is a legitimate company and not some type of scam. If you’re receiving a call from 800-955-6600, the Northland Group is seeking to collect a debt that you owe Capital One. It may be acting on Capital One’s behalf, or it may have purchased your debt from Capital One.
Should I contact the Northland Group?
It’s generally a good habit not to respond to robocalls directly. You can, however, reach the Northland Group’s parent company, Radius Global Solutions, by phone at 888-287-5711.
Contacting the Northland Group can provide more insight into why it is calling you, and you can request that the company not contact you further — ending the unwanted robocalls.
What to do if you’ve received calls from 800-955-6600
Even if the Northland Group agrees to stop calling you, your debt remains. Here’s what to do next.
Verify the debt
First, request debt validation from the company by asking for the following information:
The name of the debt collection agency.
The name of the original creditor.
The amount of your original debt.
The company’s response will confirm that you’re being contacted by the Northland Group and that your original debt is owed to Capital One. Watch the following video to learn more about how to draft a Debt Validation Letter:
Respond to the debt collector
You might dispute the debt if there are errors in the company’s response. Alternatively, you can set up a plan to pay the debt. Some debt collectors are willing to accept a lower amount in a lump sum. This can get you out of debt faster so you can start rebuilding your credit.
What is a Cease and Desist letter? This document simply requests that a company stop contacting you regarding your debt. If the Northland Group continues to contact you after receiving this letter, you may report it to the CFPB or FTC.
However, the Northland Group may seek to recover the debt in other ways, including a lawsuit. If this happens, you’ll need to respond with a legal Answer, which will articulate your side of the dispute and indicate your willingness to settle the debt or fight the lawsuit in court.
Have you been receiving calls from Northland Group? Let’s look at an example of what to do to stop calls from 800-955-6600.
Example: Sherri has been receiving multiple phone calls from 800-955-6600, often as many as one call per day. The prerecorded message identifies the caller as Capital One, but Sherri is unsure whether to trust the number it provides. Instead, Sherri calls the number for the Northland Group (888-287-5711) and requests debt validation. Once she receives the validation, she issues a response and a Cease and Desist letter. In Sherri’s case, the debt is legitimate, so she sets up a payment plan with the Northland Group to address the debt and stop the unwanted calls.
If you’re tired of hearing from 800-955-6600, try sending Northland Group a written letter asking it to stop calling you. The agency must comply with your request upon receipt of the letter. However, stopping the calls doesn’t mean that your debt will go away. If Northland Group decides to sue you, it will contact you again.
Stop a Northland Group debt lawsuit by settling your claim. SoloSettle can help you through the process.
SoloSuit can help you respond to debt collectors at any stage of the debt collections process.
Our software can help you draft legal documents to respond to debt collectors when they come knocking. These documents, including a Debt Validation Letter, Debt Answer, and more, can help you stand up for your rights and get collectors off your back.
SoloSuit's Answer service is a step-by-step web-app that asks you all the necessary questions to complete your Answer. Upon completion, we'll have an attorney review your document and we'll file it for you.
Some creditors, banks, and lenders have an internal collections department. If they come after you for a debt, Solosuit can still help you respond and resolve the debt. Here’s a list of guides on how to resolve debt with different creditors.
Don’t have time to go to your local courthouse to check the status of your case? We’ve created a guide on how to check the status of your case in every state, complete with online search tools and court directories.
Forgot to respond to your debt lawsuit? The judge may have ordered a default judgment against you, and with a default judgment, debt collectors can garnish your wages. Here are our guides on how to stop wage garnishment in all 50 states.
Debt settlement is one of the most effective ways to resolve a debt and save money. We’ve created a guide on how to settle your debt in all 50 states. Find out how to settle in your state with a simple click and explore other debt settlement resources below.
Not sure how to negotiate a debt settlement with a debt collector? We are creating guides to help you know how to start the settlement conversation and increase your chances of coming to an agreement with every debt collector.
If the thought of going to court stresses you out, you’re not alone. Many Americans who are sued for credit card debt utilize a Motion to Compel Arbitration to push their case out of court and into arbitration.
Below are some resources on how to use an arbitration clause to your advantage and win a debt lawsuit.
Do you keep getting calls from an unknown number, only to realize that it’s a debt collector on the other line? If you’ve been called by any of the following numbers, chances are you have collectors coming after you, and we’ll tell you how to stop them.
And 50% of our customers' cases have been dismissed in the past.
"Finding yourself on the wrong side of the law unexpectedly is kinda scary. I started researching on YouTube and found SoloSuit's channel. The videos were so helpful, easy to understand and encouraging. When I reached out to SoloSuit they were on it. Very professional, impeccably prompt. Thanks for the service!" - Heather