Who is Synchrony Bank? — How to Beat Them in Court

George Simons

January 20, 2021

Summary: If you've been sued for a debt by Synchrony Bank, use SoloSuit to respond in just 15 minutes and win your lawsuit.

Did you just receive a lawsuit in the mail from Synchrony Bank? If you did, then it is time to act, not shy away from the suit. The stakes are too high for your credit rating and your financial future to ignore the lawsuit in the hopes that it will go away. Unfortunately, with a lawsuit, it does not go away.

Indeed, if you fail to respond, then a company like Synchrony Bank will obtain a legal judgment against you. That means that Synchrony Bank will have the ability to ask the court to garnish your wages or attempt to access your bank accounts. Those are not outcomes you want to deal with.

The good news is that you can respond to the lawsuit easily, and there is even a strong chance that you could win when you have your day in court. That outcome is much preferred because not only does the lawsuit go away, but the cloud over your head of credit card debt goes away as well.

Accordingly, in this article, we are going to talk about what Synchrony Bank is all about, what types of tactics they may use to get you to pay your credit card debt, and how you can easily fight back against any lawsuit filed by Synchrony Bank. If, after reading this article, you have more questions about how you can effectively respond to a Synchrony Bank lawsuit, we welcome you to contact us at SoloSuit. We are here to help those with debt, like you, stand up against debt collectors.

SoloSuit makes it easy to win a debt collection lawsuit.

Who Is Synchrony Bank?

Unlike other credit card companies and debt collectors that typically have names that you do not recognize, the name Synchrony Bank is a recognizable name. Why? Because Synchrony Bank provides credit card services for many, many retail stores and online shopping sites. Thus, when you get a store credit card from Old Navy, or DICK’S Sporting Goods, or Guitar Center, you are actually getting a Synchrony Bank credit card with those trade names on the card.

So, where did Synchrony Bank come from? Back in the day, one of the biggest companies in the world – General Electric – reached into the capital, lending, and credit card world with a series of financial companies, one of which was called GE Capital Retail Bank. However, by 2014, GE Capital Retail had to settle claims in the millions of dollars for illegal credit card practices, including claims filed by the Consumer Financial Protection Bureau and the U.S. Justice Department.

Thus, as part of a “re-branding” effort, because the GE Capital Retail Bank name was so tainted by its unscrupulous activities, GE Capital Retail Bank changed its name to Synchrony Bank.

Currently, Synchrony Bank is a subsidiary of a publicly traded company named Synchrony Financial, and it is now one of the largest providers of private-label credit cards in the United States. As noted, Synchrony Bank works with many, many retailers to support their credit card programs.

Here is just a short list of some of the many retailers that use Synchrony’s credit card for their companies:

  • 1800Mattress
  • Amazon
  • Ashley Furniture Home Store
  • Banana Republic
  • Crate and Barrel
  • DICK’s Sporting Goods
  • Gap
  • Guitar Center
  • HomeGoods
  • Lowe’s
  • Old Navy
  • TJ Maxx

What Do I Do If Synchrony Sues Me for a Credit Card Debt?

The easy answer to that question is – ask them to prove their case. In other words, simply respond to the lawsuit, which is a way of saying that you are willing to see what information they have that will prove you owe a particular debt.

Now, you may know that you have not paid all of your Old Navy card invoices in full. So, you might come to the conclusion that “they have me dead to rights,” and thus the only thing you can do is ignore the paperwork because you don’t have money for a lawyer. That feeling is completely understandable, but a bad idea.

Sticking your head in the sand is not the best way to avoid the debt. In fact, you be shocked to learn that many people who respond to a credit card debt lawsuit end up getting the debt totally removed because the credit card company could not prove its case!

That is why you are better off responding to a lawsuit. By responding, you are not saying that you will pay the debt. You are only saying that would like to see what information Synchrony Bank has to prove that you actually owe a certain amount of money.

SoloSuit makes it simple to respond the right way.

Exactly How Do I Respond to the Synchrony Bank Lawsuit, Don’t I Need a Lawyer?

Those sued on credit card debt represent themselves in the lawsuit all the time. You do not need a lawyer. The key, however, is to understand the format, and the due date, for your response. The response to someone who files a lawsuit (or “Complaint”) in court is called an “Answer.” Typically, you have about 30 days or so (depending upon which state you live in) to file your Answer.

When you file that Answer, you can specifically “admit” or “deny” all of the allegations in the Complaint, and you can assert what are called “affirmative defenses.” Thus, the three things you need to worry about when filing an Answer are:

  1. Address every allegation. You need to “admit” or “deny” each and every allegation in the numbered paragraphs in the Complaint;
  2. Assert affirmative defenses. Be sure to assert whatever defenses you may have to the Complaint. Such defenses could include things like: the credit card was not in your name, you have already paid the debt, the company already forgave the debt, or that the company is too late in suing you (i.e., the lawsuit was filed after the statute of limitations); and
  3. Mail the Answer to Court on time. Ensure that you mail the Answer to the appropriate court within the time allotted.

Those three steps might seem daunting – you may never have heard the term “affirmative defense” or “statute of limitations” before – but that is where you can easily get the help of SoloSuit.

SoloSuit makes it easy to respond to a debt collection lawsuit. SoloSuit is a step-by-step web-app that will ask you all the necessary questions to complete your Answer to a Complaint. When finished, you can either print the completed forms and mail in the hard copies to the courts. Or, even better, you can pay SoloSuit a small fee to file it for you, and also have an attorney review the document.

With SoloSuit you can make the right affirmative defenses the right way.

Don’t Let Synchrony Bank Get Take Advantage of You

Remember, a lot of companies like Synchrony Bank will file lawsuits with the hope that the person sued will fail to respond. That way, they do not have to prove their case. Yet, whenever they are asked to prove their case, most times they do not have the documentation to back up the allegations they make in their Complaint. That is why you should let SoloSuit help you respond to the Synchrony Bank lawsuit today. You have a way to fight back – and you can easily do it with the help of SoloSuit.

What is SoloSuit?

SoloSuit makes it easy to respond to a debt collection lawsuit.

How it works: SoloSuit is a step-by-step web-app that asks you all the necessary questions to complete your answer. Upon completion, you can either print the completed forms and mail in the hard copies to the courts or you can pay SoloSuit to file it for you and to have an attorney review the document.

Respond with SoloSuit

"First time getting sued by a debt collector and I was searching all over YouTube and ran across SoloSuit, so I decided to buy their services with their attorney reviewed documentation which cost extra but it was well worth it! SoloSuit sent the documentation to the parties and to the court which saved me time from having to go to court and in a few weeks the case got dismissed!" – James


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