Dena Standley | April 05, 2023
Summary: Protecting yourself begins with knowing your rights. If Advanced Call Center Technologies contacts you about a debt, ask them to send you a Debt Validation Letter as a first step. And if you’ve been sued for debt, SoloSuit can help you respond to a lawsuit against Advanced Call Center Technologies.
Advanced Call Center Technologies is one of the 6,345 Debt Collection Agencies that might contact you for the alleged debt. Despite its name, Advanced Call Center Technologies is a debt collection agency that may violate the FDCPA to collect a debt. Here is a secret you may not know: sending a Debt Validation Letter can stop collection calls.
If Advanced Call Center Technologies contact you, the first step is to respond by asking them to verify your account information, formally known as debt validation. In response to your request, the company has 30 days to provide documentation or cease collection efforts.
The Debt Validation Letter requests Call Center Technologies to prove the debt is yours. In addition, it references the Fair Debt Collection Practices Act (FDCPA), showing Advanced Call Center Technologies you are aware of your rights.
In some cases, Call Center Technologies may sue you, but SoloSuit can help you defend yourself by responding to the lawsuit. Keep reading to learn more.
Established in 1996, Advanced Call Center Technologies, LLC (ACCT) provides outsourcing solutions for:
Its headquarters are in Pennsylvania, but it also operates in Arizona, California, Kansas, Texas, and Tennessee. Here are the contact details for Advanced Call Center Technologies, LLC:
1235 Westlakes Dr Ste 160
Berwyn, PA 19312-2417
(423) 283-5000 (phone)
(866) 704-5580 (toll-free)
(610) 640-4981 (fax)
Since 2008, ACCT has been accredited by the Better Business Bureau (BBB) and maintains an A+ rating. As a collection agency, its reported services do not align with those of a consumer protection agency.
The BBB website's response was limited to acknowledging that the Complaint had been received rather than offering substantive comments or attempts to resolve it.
The Consumer Financial Protection Bureau (CFPB) has 31 complaints of fraud and bad communication tactics. For example:
“I have a delinquent account. I have made previous arrangements to pay the balance. The first payment cleared in XXXX, 2017. I set up subsequent auto payments in the amount of XXXX for 5 months. I have the confirmations. They continue to call and continue to give me wrong information for transactions I did not authorize. They are calling to the point where I am being harassed. They have the payments set up, I do not understand why they continue to call or why they have the information wrong when they call me.”
You still have options, even if Advanced Call Center Technologies files a debt lawsuit against you. A proactive approach and specific steps will help you defeat Advanced Call Center Technologies in court.
Advanced Call Center Technologies must serve you with a debt collection Summons and Complaint if matters escalate to litigation. Be careful not to ignore the Summons and Complaints. Why? The judge assigned to your case will likely enter a default judgment against you if you do not file a formal Answer.
With a default judgment, Advanced Call Center Technologies can garnish your wages and seize your property to collect the debt. Responding to the Summons and Complaint with a written answer will help you avoid a default judgment.
To respond to a lawsuit against Advanced Call Center Technologies, follow these three steps:
Learn more about these three steps by watching the following video:
SoloSuit makes it easy to fight debt collectors.
You can use SoloSuit to respond to a debt lawsuit, to send letters to collectors, and even to settle a debt.
SoloSuit's Answer service is a step-by-step web-app that asks you all the necessary questions to complete your Answer. Upon completion, we'll have an attorney review your document and we'll file it for you.
>>Read the FastCompany article: Debt Lawsuits Are Complicated: This Website Makes Them Simpler To Navigate
>>Read the NPR story on SoloSuit. (We can help you in all 50 states.)
Here's a list of guides for other states.
Being sued by a different debt collector? Were making guides on how to beat each one.
You can ask your questions on the SoloSuit forum and the community will help you out. Whether you need help now are are just look for support, we're here for you.
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Out Debt Validation Letter is the best way to respond to a collection letter. Many debt collectors will simply give up after receiving it.
"Finding yourself on the wrong side of the law unexpectedly is kinda scary. I started researching on YouTube and found SoloSuit's channel. The videos were so helpful, easy to understand and encouraging. When I reached out to SoloSuit they were on it. Very professional, impeccably prompt. Thanks for the service!" - Heather