Dena Standley | March 20, 2023
Summary: Macy's credit card uses Department Store National Bank (DSNB). So if you have either Macy's Credit Card or the Macy's American Express® Card, you are automatically in contract with DSNB, a subsidiary of Citibank. If you've been sued for a Macy's credit card debt, SoloSuit can help you respond and defend yourself in court.
Credit cards are a lifeline to most American consumers. With them, you can perform safe cashless transactions, buy on credit, receive cashback offers on purchases, and build your credit.
Consumers can shop at Macy's and Macys.com using their credit cards. Macy's is not a bank, so someone else has to power these transactions. Enter Department Store National Bank (DSNB), an offshoot of Citigroup. But how does this relationship work?
Keep reading to find out. And if you've been sued for a debt with Macy's credit card, use SoloSettle to settle the debt before going to court.
Macy's has two versions of its credit card. The first one—Macy's Credit Card—is closed-loop, meaning you can only use it at Macy's and Macys.com. The other—Macy's American Express Card—is open-loop, which means you can use it wherever American Express is accepted.
Like other credit cards, you'll follow these steps to apply for and use these cards.
It sounds simple. And it can be for consumers with good credit. In fact, if Macy's instantly approves your application, you can get up to a $100 discount within the first two days of approval.
However, at step two, the hard inquiry negatively affects your credit and can remain on your report for up to two years. Macy's requires a credit score of 650 and over.
DSNB reports your account to the major reporting bureaus: Experian, Equifax, and TransUnion. Macy's credit card holders can expect to see the entry on their report at the end of every billing period.
At step six above, the bank that pays your bills is DSNB, a subsidiary of Citibank. And the entry on your credit report is not Macy's, but Department Store National Bank.
You may wonder how to remove a negative DSNB entry from your credit report. The procedure is different, depending on why it's there in the first place. If it's a mistake and you have no dealings with Macy's, you can launch a dispute with the company and the bureau that mistakenly reported the account. In the case of Identity theft, go to IdentityTheft.gov to submit a complaint immediately.
The following section shows you how to react if you are late on your account and DSNB either reports you to the credit bureaus or sues you.
Respond to a debt collection lawsuit.
Failing to keep up with your repayments may result in late fees, a higher interest rate, and other penalties–driving you deeper into debt. You may also start receiving calls and other reminders of your pending bills.
The delinquent account will also reach the credit bureaus and affect your credit score.
If Macy's feels you are refusing to pay when you can afford to do so, they may sue you to recover their money.
You can halt the calls and letters by asking DSNB to validate your debt. That's the same as asking them to prove you owe the amount. The letter also notifies them that you are disputing the debt and stops them from collecting until they can supply documentation to support their claims.
Here's an easy-to-use Debt Validation Letter.
If DSNB takes you to court, follow these three steps to respond.
Below, we discuss the steps you need to take right away if you are served with a lawsuit.
Your court Summons will come with a Complaint document. Please do not ignore the lawsuit. Read all of Macy's claims (the reasons why they are suing you) carefully.
For each complaint, indicate whether you:
Clearly express why you are innocent of the accusations. For example, if you don't have a contract with Macy's or DSNB in any way, you can state that the debt is not yours. The burden of proof lies with the DNSB; they must prove that you truly owe the debt.
You need two copies of your Answer document. File one with the court and send one to the attorney representing Macy's or its affiliates.
Use SoloSuit to generate and file your Answer fast.
Macy's cardholders may be shocked to find unfamiliar entries on their credit reports. But there's usually no need for alarm because Macy's uses DSNB, a Citibank subsidiary, to give consumers credit.
SoloSuit makes it easy to fight debt collectors.
You can use SoloSuit to respond to a debt lawsuit, to send letters to collectors, and even to settle a debt.
SoloSuit's Answer service is a step-by-step web-app that asks you all the necessary questions to complete your Answer. Upon completion, we'll have an attorney review your document and we'll file it for you.
>>Read the FastCompany article: Debt Lawsuits Are Complicated: This Website Makes Them Simpler To Navigate
>>Read the NPR story on SoloSuit. (We can help you in all 50 states.)
Here's a list of guides for other states.
Being sued by a different debt collector? Were making guides on how to beat each one.
You can ask your questions on the SoloSuit forum and the community will help you out. Whether you need help now are are just look for support, we're here for you.
Is your credit card company suing you? Learn how you can beat each one.
Going to Court for Credit Card Debt — Key Tips
How to Negotiate Credit Card Debts
How to Settle a Credit Card Debt Lawsuit — Ultimate Guide
Need more info on statutes of limitations? Read our 50-state guide.
Why do debt collectors block their phone numbers?
How long do debt collectors take to respond to debt validation letters?
What are the biggest debt collector companies in the US?
Is Zombie Debt Still a Problem in 2019?
If a car is repossessed, do I still owe the debt?
Is Portfolio Recovery Associates Legit?
Is There a Judgment Against Me Without my Knowledge?
Should I File Bankruptcy Before or After a Judgment?
What is a default judgment?— What do I do?
Summoned to Court for Medical Bills — What Do I Do?
What Happens If Someone Sues You and You Have No Money?
What Happens If You Never Answer Debt Collectors?
What Happens When a Debt Is Sold to a Collection Agency
What is a Stipulated Judgment?
What is the Deadline for a Defendants Answer to Avoid a Default Judgment?
Can a Judgement Creditor Take my Car?
Can I Settle a Debt After Being Served?
Can You Appeal a Default Judgement?
Do I Need a Debt Collection Defense Attorney?
Do I Need a Payday Loans Lawyer?
Do student loans go away after 7 years? — Student Loan Debt Guide
Am I Responsible for My Spouses Medical Debt?
Should I Marry Someone With Debt?
Can a Debt Collector Leave a Voicemail?
How Does Debt Assignment Work?
What Happens If a Defendant Does Not Pay a Judgment?
How Does Debt Assignment Work?
Can You Serve Someone with a Collections Lawsuit at Their Work?
How Many Times Can a Judgment be Renewed in Oklahoma?
Does Debt Consolidation Have Risks?
What Happens If You Avoid Getting Served Court Papers?
Does Student Debt Die With You?
Can Debt Collectors Call You at Work in Texas?
How Much Do You Have to Be in Debt to File for Chapter 7?
What Is the Statute of Limitations on Debt in Washington?
How Long Does a Judgment Last?
Can Private Disability Payments Be Garnished?
Can Debt Collectors Call From Local Numbers?
Does the Fair Credit Reporting Act Work in Florida?
The Truth: Should You Never Pay a Debt Collection Agency?
Should You Communicate with a Debt Collector in Writing or by Telephone?
What Happens After a Motion for Default Is Filed?
Can a Process Server Leave a Summons Taped to My Door?
Need help managing your finances? Check out these resources.
How to Make a Debt Validation Letter - The Ultimate Guide
How to Make a Motion to Compel Arbitration Without an Attorney
How to Stop Wage Garnishment — Everything You Need to Know
How to File an FDCPA Complaint Against Your Debt Collector (Ultimate Guide)
Defending Yourself in Court Against a Debt Collector
Tips on you can to file an FDCPA lawsuit against a debt collection agency
Advice on how to answer a summons for debt collection.
Effective strategies for how to get back on track after a debt lawsuit
New Hampshire Statute of Limitations on Debt
Sample Cease and Desist Letter Against Debt Collectors
The Ultimate Guide to Responding to a Debt Collection Lawsuit in Utah
West Virginia Statute of Limitations on Debt
What debt collectors cannot do — FDCPA explained
Defending Yourself in Court Against Debt Collector
Arkansas Statute of Limitations on Debt
Youre Drowning in Debt — Heres How to Swim
Help! Im Being Sued by My Debt Collector
How to Make a Motion to Vacate Judgment
How to Answer Summons for Debt Collection in Vermont
North Dakota Statute of Limitations on Debt
ClearPoint Debt Management Review
Indiana Statute of Limitations on Debt
Oregon Eviction Laws - What They Say
CuraDebt Debt Settlement Review
How to Write a Re-Aging Debt Letter
How to Appear in Court by Phone
How to Use the Doctrine of Unclean Hands
Debt Consolidation in Eugene, Oregon
Summoned to Court for Medical Bills? What to Do Next
How to Make a Debt Settlement Agreement
Received a 3-Day Eviction Notice? Heres What to Do
How to Answer a Lawsuit for Debt Collection
Tips for Leaving the Country With Unpaid Credit Card Debt
Kansas Statute of Limitations on Debt Collection
How to File in Small Claims Court in Iowa
How to File a Civil Answer in Kings County Supreme Court
Roseland Associates Debt Consolidation Review
Do Debt Collectors Ever Give Up?
Can They Garnish Your Wages for Credit Card Debt?
How Often Do Credit Card Companies Sue for Non-Payment?
How Long Does a Judgement Last?
How Long Before a Creditor Can Garnish Wages?
How to Beat a Bill Collector in Court
Out Debt Validation Letter is the best way to respond to a collection letter. Many debt collectors will simply give up after receiving it.
"Finding yourself on the wrong side of the law unexpectedly is kinda scary. I started researching on YouTube and found SoloSuit's channel. The videos were so helpful, easy to understand and encouraging. When I reached out to SoloSuit they were on it. Very professional, impeccably prompt. Thanks for the service!" - Heather