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Settle Debt With Global Trust Management

Sarah Edwards | November 08, 2023

Sarah Edwards
Legal Expert
Sarah Edwards, BS

Sarah Harris is a professional researcher and writer specializing in legal content. An Emerson College alumna, she holds a Bachelor of Science in Communication from the prestigious Boston institution.

Edited by Hannah Locklear

Hannah Locklear
Editor at SoloSuit
Hannah Locklear, BA

Hannah Locklear is SoloSuit’s Marketing and Impact Manager. With an educational background in Linguistics, Spanish, and International Development from Brigham Young University, Hannah has also worked as a legal support specialist for several years.

Summary: Have you just gotten a Global Trust Management debt collector call? Don’t pay up until you know your rights. In this article, SoloSuit explains how to make Global Trust Management verify your debt (and the next steps to take if it does).

No matter how many times you deal with a debt collector, the process never gets easier. If you’ve recently been contacted by Global Trust Management, you might think you need to rush to pay back your debt.

But when you know your rights, you can protect your financial well-being and avoid paying more money than you need to. Here’s what you need to know.

What is Global Trust Management?

Global Trust Management (GTM) is a debt collection agency in Florida. It lists its mailing address as P.O. Box 26244, Tampa, FL 33623, its phone number is 844-421-7501, and its email is But since debt collectors tend to call consumers from different phone numbers, GTM agents might call from numbers with your local area code.

The following image is a photograph of the Global Trust Management office building:

Who does Global Trust Management collect for?

GTM mostly works with cash advance and payday loan companies. These types of businesses are already known for questionable practices, and GTM adds another unfortunate layer.

Global Trust Management reviews

Global Trust Management has decent Google reviews, with a rating of 3.9 out of 5 stars:

There’s probably no such thing as a good debt collector, but some info about Global Trust Management is especially alarming. GTM has had dozens of BBB complaints submitted over the last three years. Although Global Trust Management isn’t BBB-accredited (as of October 2023), it still has a BBB rating of B.

What kinds of things are people complaining about? Here are some of the most notable:

  • Calling a consumer’s neighbor (from eight years ago!) to try to reach the consumer.
  • Trying to get a consumer to settle a debt that had already been rolled into their bankruptcy.
  • Being rude and disrespectful to consumers.
  • Trying to get consumers to pay off debts that have already been paid.
  • Not verifying debt when asked.
  • Not responding to messages left by consumers who are trying to repay debts.

We also checked out the Consumer Financial Protection Bureau (CFPB), where GTM has received more than 100 complaints. Here are some highlights from that list of complaints:

  • Telling a consumer that if they didn’t pay an unverified debt immediately, the consumer would owe an additional $2,500.
  • Not verifying debt when asked (and continuing to harass the consumer about it).
  • Continuing to call consumers at their workplaces even after saying they will stop.
  • Attempting to reach a consumer by calling acquaintances they claim the consumer has listed as references.
  • Harassing consumers by calling multiple times a day.

As you can see, Global Trust Management is not the easiest collector to deal with. Let’s take a look at what you should do if you’re contacted by one of its representatives.

What to do if Global Trust Management LLC says you owe money

Debt collectors want you to panic and pay up as soon as they call. And if the complaints are true, Global Trust Management might take it a step further with aggressive, unfair tactics.

Unfortunately, those tactics work on many people. But when you know your rights under the Fair Debt Collection Practices Act (FDCPA), you’ll be empowered to avoid paying more than you have to.

For example, you can complain to the Consumer Financial Protection Bureau if a debt collector threatens to send you to jail or curses at you. What’s more, the FDCPA requires debt collectors to provide proof of the debt you owe. You need to make that request in writing with something called a Debt Validation Letter.

Watch the following video to learn how a Debt Validation Letter can help you resolve your debt with GTM and other collectors.

In a Debt Validation Letter, make sure you ask the debt collector to provide you with the following info:

  • The name of the company you originally owed the money to.
  • A copy of the contract you have with the original creditor.
  • Exactly how much you owe.
  • The last transaction (like a payment on a loan) made on your account.
  • Proof that Global Trust Management has the right to collect your debt.
  • Global Trust Management’s license number to operate in your state.

Make Global Trust Management validate your debt.

While they are gathering the information they need to respond, debt collectors aren’t allowed to continue harassing you.

Even if you know you probably owe the money (like if you have recently defaulted on a payday loan), it’s still important to send a Debt Validation Letter. Why? Let’s consider an example.

Example: A few years ago, Joey took out a payday loan he couldn’t afford to pay back. So when Global Trust Management calls him, he knows why. But just in case, he sends a Debt Validation Letter. To his surprise, GTM doesn’t have the documentation it legally has to send. Since the company can’t prove Joey owes the debt, Joey never hears from GTM again.

If a debt collector cannot validate your debt by sending you the documentation you asked for in the Debt Validation Letter, you don’t have to pay it.

But what if Global Trust Management actually validates your debt? At this point, if you don’t take steps to resolve the debt, the company might file a lawsuit against you — so it’s best to act fast!

One good thing about debt collectors is that they’re often willing to work with you. To make it even easier, SoloSettle will draft your initial offer and guide you through settlement negotiations. When you agree on a settlement, SoloSettle will help you arrange payment — and you can finally move on from the debt.

Resolve your debt with Global Trust Management LLC once and for all

You don’t want a debt from Global Trust Management to follow you around for the foreseeable future. Having a debt show up on your credit report can have long-lasting consequences, and so can facing a lawsuit. But if you promptly follow the steps above, you might just permanently solve the problem.

If you’ve already been sued by Global Trust Management, SoloSuit can help.

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