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How to Beat RGS Financial, Inc.

Dena Standley | November 09, 2022

Beating RGS Financial in court feels like this ^^

Summary: RGS Financial is a debt collection agency that collects on behalf of creditors and also purchases old debt accounts for cheap and attempst to collect the full amount. If you're being sued by RGS, use SoloSuit to draft and file your Answer in all 50 states.

Are you here because RGS Financial has frustrated you with their countless calls? Or did they threaten you with a lawsuit if you did not pay the debt in full? You are not alone; RGS Financial has stressed many consumers in their endeavor to collect money for their clients.

If RGS's efforts to collect from you fail, they will probably enter the debt on your credit report and sue you. That's why beating them will prevent your financial situation from getting worse. Today, we will explain various ways to deal with RGS without plunging deeper into debt. We will also give you steps to respond to a lawsuit if it progresses to that point.

But before diving into the discussion, have you sent RGS a Debt Validation Letter? This letter asks them to confirm that the debt belongs to you and that the figures are correct. Check out the video below to learn more about how a Debt Validation Letter can help you beat RGS Financial:

What is RGS Financial, and how does it work?

RGs Financial, Inc is a debt collection agency based in Richardson, Texas. It started in April 2005 and was incorporated on the same day. RGs offers other financial consultation services such as customer care, retention, and business accountability.

RGS Financial’s debt collection division works with various companies to help them collect delinquent accounts. Technically, they either buy off the debt for pennies on the dollar or collect the debt on behalf of the company and receive a percentage of the money they acquire.

So you see why they are relentless in their efforts to collect. They get paid when you settle the debt. RGS Financial contact information is as follows:

Physical Address:
1700 Jay Ell Dr. Ste 200
Richardson, TX 75081
Website: https://rgsfinancial.com
Phone number: (469) 791-4700

Complaints against RGS Financial, Inc

Like most debt collection agencies, RGS has received repeated complaints, as of 2022, on their Better Business Bureau page (30+ complaints in the last three years) and the Consumer Financial Protection Bureau (CFPB) database (200+ complaints in the last ten years). The complaints range from unprofessionalism from the agents, reporting the wrong debt, refusing to respond to a Debt Validation Letter, and harassment. Here is an example of a complaint from the CFPB database:

“RGS Financial has not provided me with any receipt of settlement payment two weeks after I paid {$2000.00} to settle an account. I have called multiple times to request a copy with no success.”

Here is another example from their BBB profile:

“For the past several months, I have been contacted by RGS Financial asking me to pay a debt that I already settled with the creditor (LendingClub) through another credit collector (Credit Control, LLC), which I explained during the FIRST phone call. I have received calls while working in my previous office and now when working from home with patients.”

If you’ve experienced something similar, or you suspect RGS has treated you unethically, learning about your rights can help you protect yourself from unfair debt collection practices.

Exercise your rights when RGS Financial contacts you

The two examples above show how debt collectors abuse their position and cause unwanted distress to consumers. The Fair Debt Collection Practices Act (FDCPA) was enacted to deal with such actions from RGS. The guidelines empower you to know how debt collectors should treat you. For instance, RGS Financial should not:

  • Use obscene language or speak rudely to you
  • Phone you very early in the morning and late at night
  • Continue calling after requesting they communicate in writing
  • Refuse to send a Debt Validation Letter
  • Inform your colleagues, friends, and family about your debt
  • Threaten you with sending law enforcement officers to arrest you

If RGS violates the above laws, submit a complaint against them on their BBB profile and CFPB website. You can also report them to the Fair Trade Commission website and your state’s attorney general's office.

Steps to respond to RGS Financial lawsuit

A debtor's worst nightmare is receiving a debt collection lawsuit letter, especially if the debt is legitimate. But do not despair because if you respond properly, you can prevent RGS Financial from getting its way in court.

A debt lawsuit begins when you receive the court documents call the Summons and Complaint. The Summons notifies you that you’re being sued, and the Complaint lists the specific claims against you.

You have to respond to the Summons and Complaint before your state’s deadline or you will lose the case automatically. If you don’t respond to an RGS Financial lawsuit in time, they will probably request a default judgment be entered, giving them rights to garnish your wages and seize your property.

Avoid a default judgment by responding to your debt collection lawsuit ASAP with a written Answer.

Let's discuss the three steps to respond to the RGS lawsuit effectively.

1. Answer each claim listed in the Complaint

In the Complaint, you'll see a section that lists the claims RGS lays out against you. Ideally, you have three ways to respond to these allegations. You can:

  • Admit to the claim, meaning you agree that the claim RGS made against you is true and do not contest it.
  • Deny the claim, meaning you are telling RGS to prove their claim is factual.
  • Deny the claim due to lack of knowledge, meaning you don't know whether the claim made is true or not unless you research further.

To improve your chances of a favorable judgment, it’s usually best to avoid admitting to all the claims. Denying some will give RGS the work to prove its case. In some situations, the debt collectors withdraw the case when they lack enough evidence.

Now, let’s look at an example.

Example: Joe is being sued by RGS Financial for a debt he doesn’t recognize. He uses SoloSuit to respond to the lawsuit, and he denies all the claims made by RGS. After some investigating, RGS Financial realizes they have contacted the wrong person about the debt. They withdraw the case from court, and Joe is off the hook.


Respond to an RGS Financial lawsuit in just 15 minutes online.

2. Assert your affirmative defenses

Admitting or denying is not enough to help you argue your case; you must defend your position affirmatively as well. This is the opportunity to explain why you are not responsible for the debt and why you should not pay it. Some affirmative defenses to use are:

  • The debt has passed the statute of limitations.
  • The debt information on the lawsuit is inaccurate.
  • The debt doesn't belong to you due to identity theft or the wrong name.
  • RGS has no right to ask for the money—they haven't proved the debt was passed to them.
  • RGS has no legal standing—if they didn't cite any laws you've violated.

This section determines if RGS will withdraw the case or your chances of receiving a favorable judgment. Ensure you do it exceptionally well, or use SoloSuit’s Answer form that guides you on how to add your defenses.

Let’s consider another example.

Example: Joe is being sued by RGS Financial for an old credit card debt in Texas. The debt is so old, Joe doesn’t remember much about it. He does some research online and learns that the Texas statute of limitations on credit card debt is only four years. He checks the last time he made any actions on the credit card account, and it’s been more than five years. Joe uses SoloSuit to draft and file an Answer to the lawsuit. In his Answer, Joe lists the expired statute of limitations as one of his affirmative defenses. This gest the case dismissed.


Make the right defense the right way with SoloSuit.

3. File the Answer in court, and send a copy to RGS Financial

How unfortunate it would be if your well-thought-out Answer did not reach the court in time or at all. To avoid such a scenario, respond to the lawsuit and send it within the stipulated time in your state. In addition, use certified mail to ensure RGS receives the Answer, and you have proof of it. You can also physically take it to the courthouse. Further, some courthouses allow you to submit it electronically.

SoloSuit can file your Answer for you in all 50 states.

Negotiate debt settlement with RGS Financial

Negotiating for settlement is a viable option if you’ve confirmed the debt is legitimate and the figures are accurate. Send RGS Financial a Debt Lawsuit Settlement Letter requesting them to take less than you owe. Most collection agencies welcome the idea because they dislike the court processes and will still make their money if they purchased your debt account from the original creditor at a discount.

Start working on your Debt Lawsuit Settlement Letter using our SoloSettle tool that offers you guidance on how to write and succeed at it. To learn more, check out this video:

What is SoloSuit?

SoloSuit makes it easy to fight debt collectors.

You can use SoloSuit to respond to a debt lawsuit, to send letters to collectors, and even to settle a debt.

SoloSuit's Answer service is a step-by-step web-app that asks you all the necessary questions to complete your Answer. Upon completion, we'll have an attorney review your document and we'll file it for you.

Respond with SoloSuit

"First time getting sued by a debt collector and I was searching all over YouTube and ran across SoloSuit, so I decided to buy their services with their attorney reviewed documentation which cost extra but it was well worth it! SoloSuit sent the documentation to the parties and to the court which saved me time from having to go to court and in a few weeks the case got dismissed!" – James


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>>Read the FastCompany article: Debt Lawsuits Are Complicated: This Website Makes Them Simpler To Navigate

>>Read the NPR story on SoloSuit. (We can help you in all 50 states.)

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