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Make FirstPoint Coll Resources Inc. Validate Your Debt

Sarah Edwards | February 18, 2025

Sarah Edwards
Legal Expert
Sarah Edwards, BS

Sarah Edwards is a professional researcher and writer specializing in legal content. An Emerson College alumna, she holds a Bachelor of Science in Communication from the prestigious Boston institution.

Edited by Hannah Locklear

Hannah Locklear
Editor at SoloSuit
Hannah Locklear, BA

Hannah Locklear is SoloSuit’s Marketing and Impact Manager. With an educational background in Linguistics, Spanish, and International Development from Brigham Young University, Hannah has also worked as a legal support specialist for several years.

Summary: To make FirstPoint Collection Resources Inc. verify an alleged debt, send them a Debt Validation Letter. Federal law protects your rights to request a debt validation, and doing so can stop debt collectors calls and communications. SoloSuit can help you draft a personalized Debt Validation Letter in minutes.

Have you gotten a phone call or letter from FirstPoint Collection Resources Inc. saying that you owe a debt? You might be wondering if it’s a scam. Unfortunately, FirstPoint is a very real debt collector — and ignoring communication from a collector can lead to very real consequences.

That doesn’t mean you have to pay right away, however. When you make FirstPoint prove to you that you owe money, you might end up having to pay less than you thought — or even nothing at all!

What is FirstPoint Collection Resources Inc.?

FirstPoint Collection Resources Inc. is a debt collection agency. Its name is often abbreviated to FirstPoint Coll Resources Inc. on credit reports. FirstPoint was founded in 2001. If you need to get in touch by phone, the FirstPoint Coll Resources Inc. phone number is 800-678-4580, though you may receive calls from numbers like 336-378-6310.

Read FirstPoint Collection Resources Inc reviews to learn more about its collection tactics

Before you communicate with any debt collector, it’s a good idea to learn more about it. FirstPoint Coll Resources Inc. has a C rating on its Better Business Bureau (BBB) profile, and the company is not BBB accredited. It only has a handful of customer reviews, but like the reviews for many debt collectors, they average out to one out of five stars.

Some of the reviews allege that the company tries to collect a debt that the original creditor confirmed has been paid. Others mention difficult representatives. Notably, many reviews mention that FirstPoint tried to collect on a hospital or medical bill that had already been paid.

On its BBB profile, FirstPoint Collection Resources has received more than a hundred complaints. Similarly, the Consumer Financial Protection Bureau (CFPB) complaint database has more than 600 complaints listed against FirstPoint Coll Resources Inc.

Many of these complaints allege that FirstPoint appeared on consumers' credit reports without ever giving them notice of a debt. Others say that even when asked, FirstPoint was unwilling or unable to validate debts.

Here is FirstPoint’s debt validation address

As you can see, insisting that a collector prove that you actually owe money before you pay is crucial. Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request a collector to validate your debt. Validating a debt essentially means proving you owe it using supporting documentation.

If you need FirstPoint to validate a debt, the company’s debt validation address is the same as its corporate headquarters: 225 Commerce PL, Greensboro, NC 27401.

Write a Debt Validation Letter to protect your rights.

Learn how to make FirstPoint validate your debt before you pay

While the FDCPA gives you the right to request validation of a debt, it does place a time limit on that right. You only have 30 days to send your request. If you send it later than that, FirstPoint isn’t obligated to validate the debt.

It’s a good idea to immediately send a Debt Validation Letter if you’re contacted by FirstPoint. In this letter, you’re requesting that the company provide certain information, including:

  • The name of the original creditor.
  • The amount you owe.
  • The last payment or transaction on the account.
  • A copy of your signed contract with the original creditor.
  • Proof that FirstPoint is authorized to collect the debt.
  • FirstPoint’s license number to collect in your state of residence.

Once you send off the letter, wait to see if FirstPoint contacts you again. Legally, once the company has received your request, it can’t contact you until it has validated the debt.

If you don’t hear anything back, it likely means that FirstPoint was unable to verify the debt. You may be off the hook in this case, but you should still keep an eye on your credit report! Some companies will stop contacting you but will still report the account to credit bureaus.

To get a feel for how this works, let’s take a look at an example.

Example: Tony gets a letter from FirstPoint saying he owes $900 for a missed medical bill. He immediately sends the company a Debt Validation Letter with SoloSuit. Once he sends it, he doesn’t hear anything back. Six months later, he checks his credit report and sees FirstPoint is still reporting the balance. He emails FirstPoint, and they confirm it was a mistake and take it off his report.


Watch this video to learn more about how to request a debt validation from Firstpoint Coll Resources Inc.:

Make a Debt Validation Letter with SoloSuit’s help

Communicating with debt collectors can be a nerve-racking experience. But when you team up with SoloSuit, you don’t have to go through that experience alone. We streamline the process requesting debt validation for you — you just need to type in some basic information, and our software will help you draft a personalized Debt Validation Letter that you can send to debt collectors.

SoloSuit does more than just debt validation, however. Whether you need to draft an Answer to a debt lawsuit or settle your debt, we can help you do what it takes to move forward from your debt. Turn to SoloSuit to put your debt behind you for good!

Settle your debt with FirstPoint Coll Resources Inc with the help of SoloSettle.

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